Product Safety Information & Disclaimer
Last Updated: October 11, 2026
At First Comfort, the safety of babies and toddlers is a priority. All First Comfort products have been tested by independent third-party laboratories and certified as meeting the applicable U.S. children’s product safety standards. Product-specific safety information, age recommendations, weight limits, warnings, and instructions are provided on the applicable product page, packaging, or instruction sheet.
Important Use Guidelines
- Always follow the age recommendations, weight limits, and warnings printed on the product, its packaging, and its instruction sheet. These differ by product.
- Always follow the warnings and instructions on the product, its packaging, and its instruction sheet. These products are not a substitute for adult care and supervision.
- Inspect products regularly for wear or damage. Discontinue use if any part is damaged.
- Follow all care and cleaning instructions.
- Use only as intended. Do not modify products.
General Disclaimer
Our products are consumer goods intended for normal home and travel use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition. While we design and test our products carefully, no product can eliminate all risk. Parents and caregivers remain responsible for the safety and supervision of their children.
Product Registration
Your product comes with a registration card. Please complete and mail it, register online at www.firstcomfort.co/register, or email support@westiebrands.com with your name, contact information, and the model number and manufacture date printed on the card. We will use this information to contact you only if there is a safety alert or recall for your product. We will not sell, rent, or share it.
Reporting Safety Concerns
If you believe a First Comfort product has a safety issue, email support@westiebrands.com immediately with the subject line “Safety Concern.” Include your order details, a description of the issue, and photos if possible.
You may also report product safety issues to the U.S. Consumer Product Safety Commission (CPSC) at saferproducts.gov.
Contact
First Comfort, a brand of Westie Brands LLC
Email: support@westiebrands.com
Hours: Monday–Friday, 9:00 a.m. – 5:00 p.m. ET